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Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 3. Labels: QuickBooks Desktop. Reply Join the conversation. Level Level 1. QuickBooks Team. Here's how you can reach them: Open QuickBooks. Click Contact Us.

Give a brief description of your issue. Choose Let's talk and then select a way to connect with us. Download error but I don't download. Download transactions directly. Bank Feed download format. Kiala is back with a quick video sharing some resources to help you migrate Read more. Welcome back to our Top Five! Housekeeping items in QuickBooks are essentia Track sales tax automatically throughout the month. Run sales tax liability reports so you know exactly what you owe. Look professional and get paid faster Create professional estimates, invoices, and payment receipts.

Invoice for services, goods, and for billable time and expenses. Accept payments right from your invoices and send automatic reminders on outstanding payments. Know what you owe Clearly track bills and purchase orders in one place, and view unpaid bills from a vendor to easily manage payments. Take early pay discounts automatically.

Maintain cash flow and easily take action on unpaid bills. Automate bill entries using the QuickBooks Desktop mobile app and pay bills using the funding source you choose, in the form your vendors prefer. Know where your money is going Connect your bank and credit card to automatically download and categorize transactions. Technical specifications. System and browser requirements Windows 8. Must be installed on a camera-enabled mobile device using Android 5. Supports one Workstation Monitor, plus up to 2 extended monitors.

Optimized for Default DPI settings. Internet Explorer Frequently asked questions. How does my Desktop Pro Plus subscription work?

What happens if I cancel my subscription? Will I still be able to use my downloaded software? How do I download the QuickBooks Desktop mobile app? Transitioning from the Desktop Pro product to Pro Plus is easy and can be done in minutes. Is customer support included in Desktop Pro Plus? Unlimited customer support is included with a Desktop Pro Plus subscription. Where can I find a non-subscription version of QuickBooks Desktop?

The changes to our lineup include: Subscription-based product lineup: For versions, we will now only be selling our Pro and Premier products as Pro Plus and Premier Plus subscriptions. This focus allows us to deliver greater innovation, value, and productivity features that better meet your needs.

Our cloud-based subscription service makes accounting easy and gives you the freedom to work from any device — anytime, anywhere.

Each unique user requires a license. Each license is sold separately. All copies of QuickBooks must be the same version-year. Additional fees apply when paying with a credit card, or when using optional Fast ACH and Fast Check expedite services.

E-commerce integration requires an active and current version subscription of QuickBooks Pro Plus, Premier Plus or Enterprise and a separate Webgility E-commerce account subscription. E-commerce integration subscription will be billed directly from Webgility.

Your Webgility account will automatically be charged the package price on a monthly or annual basis, starting at sign up, until you cancel. To cancel your E-commerce subscription at any time, log into your Webgility account customer portal or contact Webgility customer success team at customersuccess webgility.

Your cancellation will become effective at the end of the monthly billing period and your subscription will terminate at that time. You will not receive a prorated refund; your access and subscription benefits will continue for the remainder of the billing period.

Cancellation or termination of QuickBooks will not automatically cancel your Webgility subscription. QuickBooks Payments account subject to eligibility criteria, credit and application approval. Access to features above may require download of the latest QuickBooks update.

Based on the average number of days invoices were paid between October and September using the Online Invoice feature, compared to QuickBooks Payments users who did not use the Online Invoice feature. Automatic match and record of deposits and fees work with payments received from eInvoice and ACH and credit card transactions initiated within QuickBooks.

Enhanced Payroll subscription required. Pricing varies depending on the number of employees. Check stock sold separately. Plus sales tax where applicable. Based on the overall number of customers for QuickBooks Payroll products in June Instead of printing and mailing the forms, send them electronically to the appropriate agencies in QuickBooks Desktop. Also, you can set the payment method for your scheduled Federal and State tax payments to ePay, and conveniently pay the appropriate tax agencies in QuickBooks Desktop.

This is available in QuickBooks Payroll Enhanced and to selected states only. Direct deposit to W-2 employees is included, but additional fees apply for direct deposit to vendors.

Licenses are available in single-user increments from 1 to 10 users or up to 40 users. Fees apply. QuickBooks Desktop Enterprise allows you to add up to one million names e. Some performance degradation is likely as your lists approach these size thresholds. Advanced Reporting is available with all Enterprise subscriptions. Eligibility criteria may apply to certain products. When customers no longer have an active, paid subscription, they will not be eligible to receive benefits.

Support hours exclude occasional downtime due to system and server maintenance, company events, observed U. Intuit reserves the right to change these hours without notice. Terms, conditions, pricing, service, support options, and support team members are subject to change without notice. Requires an internet connection. Enterprise Diamond is sold in increments of , 20, 30, and 40 users. Enterprise Diamond is compatible with, but does not include hosting. Hosting sold separately.

Enterprise Diamond is a subscription and is only available on a monthly payment plan with no annual commitment. Each month, your account will be automatically charged the agreed-upon price unless and until you cancel. Cancel at any time by calling Intuit at , prior to your monthly renewal date. When you cancel, you will have access to Enterprise Diamond for the remainder of the month for which you have already paid. The following month, you will no longer have access to the product or any of its connected services.

We will authorize your card to ensure prompt order processing, resulting in a temporary hold on your account. Based on a survey of small businesses in the US who always or frequently use QuickBooks Online from a mobile or tablet device in November Devices sold separately; data plan required.

Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Product registration required. Third Party Apps: Apps may require a third-party subscription. Subject to additional eligibility criteria, terms, conditions, and fees.

Auto Payroll: Available if setup for the company is complete. At least one employee has completed setup and has consistent payroll that qualifies for automation i.

Company must complete bank verification if Employee has direct deposit as the payment method, and the first payroll must run successfully.

The account must not have a hold. Automated tax payments and filings: Automated tax payments and filing available for state and federal taxes. Enrollment in e-services is required for tax payments and filings only. Tax penalty protection: Only QuickBooks Online Payroll Elite users are eligible to receive the tax penalty protection.

Additional conditions and restrictions apply. HR support is not available to accountants who are calling on behalf of their clients.

Additional fees will apply. Insurance coverage eligibility is not guaranteed, and depends solely on the rules of the insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products. Intuit is not a k plan administrator, fiduciary or other provider. Additional k plan fees will apply. Employees may manage their contributions directly with Guideline.

Admin and payroll access required to sign up for a k plan with Guideline. This non-refundable fee will be automatically added to each monthly Intuit invoice at the then-current price until you cancel.

Eligibility criteria applies to transfer active insurance policy broker of record, including insurance carrier, policy renewal date, and payment method. QuickBook Live monthly bookkeeping services: During the first month, a Live Bookkeeper provides cleanup services that start from the date of your last business tax return through the end of the calendar month of first sign-up to Live Bookkeeping.

The services provided during the first month are as follows, as applicable: update bookkeeping based on information you provide; connect bank and credit cards; categorize and update transactions up until the last tax-filing date; reconcile bank and credit card accounts with past statements, as provided by you; reconcile remaining balance sheet accounts; and run a summary report of work completed, balance sheet, and profit loss statement of YTD for cleanup period s.

A Live Bookkeeper cannot begin cleaning up your past books until they receive the required supporting documentation, which your bookkeeper will request from you after your first meeting. In some cases, your cleanup may take longer depending on timeliness of documentation and the complexity of your books.

During each subsequent month, ongoing Live Bookkeeping services include: an overview of the main features of QBO; setup of customers and vendors; assistance with reports and reporting tools; setup of chart of accounts; assistance with bank connections, expense type classification, categorization, and reconciliation based on information you provide; importing of historical data; and ongoing assistance with bookkeeping practices.

Some basic bookkeeping services may not be included and will be determined by your Live Bookkeeper. The Live Bookkeeper will provide help based on the information you provide. Customers using QuickBooks Desktop products may download data from participating banks through the end of May Online services vary by participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees.

Requires internet connection. Works only with expense receipts, not inventory item receipts. Hours exclude occasional downtime due to system and server maintenance, company events, observed U. Holidays, and events beyond our control. Access to messaging with live experts or call back support requires a QuickBooks Care Plan, and an internet connection.

Care plan is included with Plus and Enterprise subscriptions. Requires initial setup. Entire PC is limited to GB total storage which includes all 45 days of backup you have stored.

Data encrypted using AES bit encryption. Requires internet access for backup, restore and setup changes and comes bundled in with QuickBooks Pro Plus, Premier Plus, or Enterprise subscription. Not available to QuickBooks Online users. Not intended as a file transfer, remote access solution for your QuickBooks file. Holidays and events beyond our control. Subject to change at any time without notice. Upgrades will be provided if and when they become available.

QuickBooks Desktop Point of Sale Sold separately. Each application is subject to additional terms, conditions and fees. QuickBooks Pro Plus and Premier Plus support a maximum of 14, employees, customers, vendors and other names combined. However, performance may slow when processing payroll files containing more than employees. Money movement services, such as direct deposit, are provided by Intuit Payments Inc. For more information about Intuit Payments Inc.

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